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Privacy Policy

Last updated: 04/06/2026

1. Who we are

Home EV Chargers Ltd ("we", "us", "our") arranges home electric vehicle charger installations across the United Kingdom through OZEV-approved installers. This privacy policy explains how we collect, use and protect your personal data when you use our website and services.

2. What data we collect

When you request a quote via our website, we collect:

  • Your full name
  • Email address
  • Phone number
  • UK postcode

We do not collect payment information, and we do not use cookies for tracking or advertising.

3. How we use your data

We use your personal data solely to:

  • Provide you with a fixed-price quote for EV charger installation
  • Arrange a site survey or installation booking
  • Communicate with you about your enquiry
  • Comply with legal obligations

We do not sell, rent or share your data with third parties for marketing purposes. We only share your details with the OZEV-approved installer assigned to your installation.

4. Legal basis for processing

We process your personal data on the basis of your consent (when you submit our quote form) and our legitimate interest in providing installation services.

5. How long we keep your data

We retain your personal data for up to 7 years after your enquiry or installation, in line with UK tax and warranty record-keeping requirements. After this period, your data is securely deleted.

6. Your rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at the details below.

7. Data security

We use industry-standard technical and organisational measures to protect your data, including encrypted transmission (HTTPS), secure cloud storage, and access controls. While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Home EV Chargers Ltd

Email: privacy@homevchargers.co.uk